Ikonnic information

Refund & Return Policy

Because personalised goods are made to order, returns require a clear and fair review process. This placeholder policy is not legal advice.

Damaged or incorrect items

Contact support promptly with the order number and clear photos. Valid manufacturing or fulfilment issues may be reprinted or refunded.

Ikonnic cannot be responsible for spelling, crop, or image-quality issues that were visible and approved during customisation.

Orders may be cancelled before production begins. Once a personalised item enters production, cancellation may no longer be possible.

Support reviews should be acknowledged quickly, with a proposed resolution and expected timeline shared in writing.